A team at your service
Have any questions about your delivery, any product, or custom packaging requirements?
It is always a pleasure to answer your requests, by phone at +33 (0) 2 97 87 23 73 or via the contact form. Online chats are also available to you, at the bottom right of the site, whenever the team is available. We answer all questions as soon as possible.
The best in products
Our team has tested, selected and assembled a wide range of products to meet your food self-sufficiency needs, without sacrificing quality.
- Lyophilised: freeze-dried products requiring the addition of water
- Sterilised dishes: ready-to-eat meals to be heated in a bain-marie or using a self-heating system
- Sports nutrition: energy or protein bars, drinks, dried meats
- Survival: products to build up food stocks
Our products come from all over Europe, from a variety of manufacturers, to offer you a wide choice. You will find products suited to your purposes, tastes and needs and meeting all sorts of criteria.
- Quality of ingredients
- Variety of recipes
- Manufacturing method
Eating well also means equipping yourself well! On freezedriedandco.com, we assemble brands from all over the world so that you can combine comfort and quality in all situations:
- All types of stoves and the equipment to eat well
- Water filters and containers (water bottles, water bags, outdoor coffee makers, etc.)
- Overnight equipment (tents, mattresses, sleeping bags, etc.)
- Basic equipment and tools for survival (knives, bug out bags, first aid kits, lamps, etc.)
Speed of our logistics
The vast majority of products that you will find on our website are in stock (the exact stock level is clearly displayed for each product) and leave our premises within 24 hours, if the order is placed before 1 p.m. from Monday to Friday, except for holidays.
If the products you wish to order are not available or if the stock level is insufficient, the order will be shipped according to the timescale displayed. For any order placed between Friday 1 p.m. and Sunday, shipment will be on the following Monday. Of course, for any urgent needs, you can contact us by phone on +33 (0) 2 97 87 23 73 to check if we can prepare your order outside of these hours.
Our 2,000 product lines available from the website are also available worldwide, wherever customs and sanitary constraints allow. To do this, we work with various carriers to match each order: delivery to a relay point or home, express shipping or even by pallet by appointment to the address of your choice.
Your satisfaction comes first
Since 2015, Freezedried & Co has been granted “Trusted Shops” certification. We meet the quality criteria of “Trusted Shops” experts, such as data protection, fees and payment, delivery conditions, returns policy and customer service.
Regardless of the payment method chosen, you have the option of insuring a maximum sum of EUR 2,500 in the event of non-delivery or non-reimbursement after return of the goods. Insurance coverage is for 30 days. Freezedried & Co takes care of the “Trusted Shops” guarantee costs on your behalf. This insurance is therefore free to you.
In addition, all the reviews collected are from our customers and therefore 100% certified. The same applies to your review about your experience with Freezedried & Co.
As for product reviews, you can post them directly onto the relevant product page of our site. These opinions are invaluable in improving our selection of items, giving guidance to other visitors thanks to your feedback, or to benefit our manufacturers.
Your loyalty rewarded
To thank our loyal customers, an attractive programme allows you to accumulate points with each order. For every 1 Euro spent on non-promotional items, you generate 1 loyalty point. For 300 points, you get a loyalty discount of €15, valid for one year with no minimum purchase.
1 bug out bag sold
= 1 donation to “Secouristes sans Frontières”
Freezedried & Co and the NGO, “Secouristes sans Frontières”, are partners and have developed bug out bags to meet the needs of people likely to be exposed to natural disasters. These donations make it possible to build up a stock of equipment and an emergency fund to transport SSF teams around the world.
Products with a short DMD* (Date of Minimum Durability) are gathered on our site under the heading “Short Dates” and offered at advantageous prices. Products with an expired date are withdrawn from the online store. These do not pose any health risk, so we donate them to local solidarity associations.
Recycled cardboard boxes
Any e-commerce site gets through a lot of boxes! We reuse our suppliers' boxes if they are strong enough for shipment to our customers . The remaining boxes are not thrown away, but taken care of to be sorted and recovered by “La Feuille d'Erable”, a company in Brittany iconic for embracing the circular economy.