Product Recall
Important Product Recall
Following a supplier alert informing us of a manufacturing defect or anomaly, we ask you to isolate the reference in question.
Please contact our team (click on this link) and let us know how many products you have. Following your return, we will inform you of the measures to be taken regarding the fate of the products.
Our apologies for the inconvenience.
The Freezedried & Co team
September 2022 alert: Optimus
| Brand | Optimus |
|---|---|
| Model | Dual-burner gas stove - Gemini model |
| Serial number | RG000001 to RG006788 and RG023004 to RG023323 |
| EAN/UPC/GTIN | 0604375208728 |
Marketing date: from January 2021 to August 2022 under reference OPT-10-22& on the Freezedried & Co website
Reason: The Optimus Gemini two-burner stove has a gas regulator inside the body of the appliance. An internal part of the gas regulator may have an irregularity that can wear or tear a hole in the seal, causing a gas leak at the back of the regulator, which poses a fire hazard.
Risks involved: Fire hazard
Action to take: Non-repairable, do not use, contact us.
Compensation terms: Refund