Personal Data Protection

The data controller for personal data is SAS Saveurs & Logistique.

As an online shop, Saveurs & Logistique collects certain information necessary for order processing (name, address, etc.).

Saveurs & Logistique handles all this information with the utmost confidentiality. The automated processing of personal data on the site has been declared to the Commission Nationale de l'Informatique et des Libertés under number 1525538.

Data controller: Sébastien Coché / team@freezedriedandco.com / + 33 (0)2 97 87 23 73

Personal data collected on our site is used to process orders and manage the commercial relationship (deliveries, invoices, after-sales service). We may also use your data for advertising purposes, either after obtaining your express consent or within the limits permitted by law. We may also use your data to fulfil our legal and/or regulatory obligations where applicable.

You can unsubscribe from commercial offers at any time by updating your account settings or by entering your email address in the newsletter section and clicking the "unsubscribe" link. You also have the right to access, rectify, and object to the processing of your data by emailing team@freezedriedandco.com or by phone at + 33 (0)2 97 87 23 73.

The recipients of your personal data may include our payment or payment security service providers, our delivery providers, and our commercial partners. Where required by law, your consent is obtained or you are given the option to refuse before any data is transferred.

If you choose to subscribe to Buyer Protection, personal data about you will be passed to Trusted Shops. You can find more details in the Trusted Shops privacy policy. (www.trustedshops.fr/marchands/mentions-legales.html)

It is noted that the individual whose personal data is being processed has the right to access, rectify, and object to the processing of their personal data.

You can exercise these rights by contacting the Web service at the following email address: team@freezedriedandco.com.

Trusted Shops Trustbadge Integration

The Trusted Shops trustbadge is integrated on this page to display our Trusted Shops trust mark and all collected reviews, and to offer buyers Trusted Shops products after placing an order.

These operations serve to protect our overriding legitimate interests in the optimal marketing of our products, based on a balancing of the various interests involved. The trustbadge and its associated services are provided by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne.

When you view the trustbadge, the web server automatically records a "log file" indicating, for example, the name of the requested file, your IP address, the date and time of the visit, the volume of data transferred, and the Internet service provider making the request (access data). This access data is not analysed and is automatically overwritten no later than eight days after your visit ends.

Additional personal data is transferred — to Trusted Shops only — if, following an order, you have opted to use Trusted Shops products or have already registered to do so. In this case, the contractual agreement between you and Trusted Shops applies.

Cookies

Our website uses cookies. These are small text files stored on your hard drive. The cookies used on our site help simplify your browsing experience or present content tailored to your interests.

Most cookies are designed to enable or facilitate your browsing and are necessary for our online shop to function.

The use of first-party or third-party cookies that are not necessary for the operation of the site requires your express consent.

You can give your consent or object to the use of cookies by configuring your device settings accordingly. Please refer to your browser's user guide for further information.

Newsletters

In accordance with Art. 6, paragraph A, subparagraph A, letter a of the GDPR, where we have previously obtained your express consent to subscribe to our newsletter, we will use the data required for this purpose to send you commercial communications in accordance with that consent.

You can unsubscribe from the newsletter at any time by sending a message to our contact address listed here (team[at]freezedriedandco.com), via our contact form, or by clicking the unsubscribe link in any email containing commercial communications.

After unsubscribing, we will block your email address for this purpose, unless you have given your express consent to the continued use of your data, or we reserve the right to continue using your data in cases permitted by law, which we will inform you of in this document.

Sign in with Google

When you use Google to sign in to Freezedried & Co, we may receive your first name, last name, and email address. This data is used solely to create, manage, and secure your customer account.

They are neither sold nor used for advertising purposes, and are only shared with third parties when necessary for the operation of the service or to comply with a legal obligation.

You can request access to, modification of, or deletion of your data at any time.