Orders to the United Kingdom

Here are the rules that apply to your orders

We are pleased to offer delivery of our products to the United Kingdom.

WARNING ! : Our UK VAT registration is currently in progress (July 2025). Until it is fully completed, VAT charges may apply upon delivery of your parcel.

Summary

  • Maximum order amount: £135 (excluding taxes).
  • UK VAT applied at the time of purchase.
  • No customs duties or additional fees upon delivery.
  • Contact us for special or professional orders.

1. Maximum Order Amount

For regulatory and logistical reasons, we only accept orders to the United Kingdom with a total value (excluding taxes and shipping costs) of £135 or less. Orders exceeding this amount cannot be processed through our website. If you wish to place a larger order, please contact us directly so we can explore a tailored solution for you.

2. UK VAT

For all orders shipped to the United Kingdom, we apply UK VAT at the time of purchase.
Freeze-dried meals (HS Code 2106.90.92) benefit from a 0% VAT rate, meaning you will not pay any additional VAT upon delivery.

3. Customs Duties and Import Fees

Orders with a total value of £135 or less are exempt from import customs duties. Therefore, you will have no extra fees to pay upon delivery — the price you pay on our website is the final price.

4. Customer Service and Support

Our team is available for any specific questions, particularly for professional clients or special requests exceeding the standard order limits.
Please feel free to contact us by email at team@lyophilise.com or by phone at +33 2 97 87 23 73 before confirming your order.