Delivery
Products that are available upon order leave our facilities on the same business day, even when orders are placed by 1 p.m. (excluding weekends and bank holidays). Otherwise, they are processed and shipped the next day.
All orders ship Monday through Friday. If you place an order on Saturday or Sunday, it will be shipped the following Monday.
Some products that are unavailable upon order are shipped as soon as all products become available. Product availability is clearly mentioned on each product sheet :
Shipping destination :
- Europe, Zone 1 :
Germany, the Netherlands, Austria, Spain, Portugal, United Kingdom, Ireland, Italy - Europe, Zone 2 :
Denmark, Austria, Hungary, Latvia, Lithuania, Poland, Czech Republic, Slovakia, Slovenia, Sweden, Bulgaria, Cyprus, Croatia, Finland, Greece, Iceland, Malta, Norway, Canary Islands - Belgium, Luxembourg
- Switzerland
- the World
- France
- Corsica, Monaco
- French Overseas Departments and Territories
Europe (Zone 1)
Shipping to the following countries: Germany, Netherlands, Austria, Spain, Portugal, United Kingdom, Ireland, Italy
Parcels between 0 and 30 kg :
- Delivery at any given address, Colissimo delivery service :
8.95 € incl. VAT (8.48 excl. VAT)
Delivery within 3-4 business days at any given address
Parcels over 30 kg :
- Pallet delivery service at any given address, by appointment :
8.95 € incl. VAT (8.48 excl. VAT)
Delivery within 4-7 business days at any given address
Upon request, parcel delivery possibility by contacting either team@lyophilise.com <mailto:team@lyophilise.com> or +33 (02) 97 87 23 73
Europe (Zone 2)
Shipping to the following countries: Denmark, Austria, Hungary, Latvia, Lithuania, Poland, Czech Republic, Slovakia, Slovenia, Sweden, Bulgaria, Cyprus, Croatia, Finland, Greece, Iceland, Malta, Norway, Canary Islands
Parcels between 0 and 30 kg :
- Delivery at any given address, Colissimo delivery service :
14.95 € incl. VAT (14.17 excl. VAT)
Delivery within 4-7 business days at any given address
Parcels over 30 kg :
- Pallet delivery service at any given address, by appointment :
14.95 € incl. VAT (14.17 excl. VAT)
Delivery within 5-10 business days at any given address
Upon request, parcel delivery possibility by contacting either team@lyophilise.com <mailto:team@lyophilise.com> or +33 (02) 97 87 23 73
Belgium, Luxembourg
Parcels between 0 and 30 kg :
- Delivery at any given address, Colissimo deliveries :
8.95 € incl. VAT (8.48 excl. VAT)
Delivery within 3-4 business days at any given address
Parcels over 30 kg :
- Pallet delivery service at any given address, by appointment :
8.95 € incl. VAT (8.48 excl. VAT)
Delivery within 3-4 business days at any given address
Upon request, parcel delivery possibility, without any additional cost, by contacting either team@lyophilise.com or +33 (02) 97 87 23 73
Switzerland
Parcels between 0 and 30 kg :
- Delivery at any given address, Colissimo delivery service :
8.48 € excl. VAT (Excluding VAT, customs duties and customs clearance are the responsibilities of the recipient)
Delivery within 3-4 business days at any given address (excluding customs delays)
Parcels over 30 kg :
- Delivery at any given address in multiple packages weighing less than 30 kg each, Colissimo delivery service :
8.95 € incl. VAT (8.48 excl. VAT)
Delivery within 3-4 business days at any given address (excluding customs delays)
the World
Parcels between 0 and 30 kg :
- Delivery at any given address via FedEx, UPS, Chronopost :
Shipping costs are calculated when requesting a quote (Excluding VAT, duty tax and customs fees are payable by the recipient of the goods)
Click on the quote button after validating your shopping cart :
Shipping restrictions by country :
- United States: We can ship out products from the LyoFood brand (upon your request for quotation, using FedEx or UPS services (some filing fees apply and will be included in the shipping fees).
- Canada: We can only ship vegetarian, sport nutrition and gear products (excluding gas cartridges), upon your request for quotation.
France
Parcels between 0 and 20 kg :
- At local contact points, Chronopost 24H deliveries :
4.95 € incl. VAT (4.69 € excl. VAT), free delivery for all orders 70€ and up.
Benefit from pickup points for next business day delivery. Find a pick-up point near your place: https://www.chronopost.fr/fr/relais-pickup - At local contact points, Colissimo 48H deliveries :
4.95 € incl. VAT (4.69 excl. VAT)
Delivery within 2 business days at over 18,000 pickup points (post offices, Pickup Relay or Pickup Station lockers).
Find a pick-up point in your area: https://www.laposte.fr/particulier/outils/trouver-un-point-de-retrait-ou-de-depot-colissimo
Parcels between 0 and 30 kg :
- Delivery at any given address, Colissimo 48H deliveries :
6.95 € incl. VAT (6.59 excl. VAT)
Delivery within 2 business days at any given address - Delivery at any given address, Chronopost 24H deliveries :
9.95 € incl. VAT (9.43 excl. VAT)
Next business-day delivery at any given address
Parcels over 30 kg :
- Pallet delivery service at any given address, by appointment :
8.95 € incl. VAT (8.48 excl. VAT)
Delivery within 3-4 business days at any given address
Parcel delivery upon request by contacting either team@lyophilise.com or +33 (02) 97 87 23 73
Corsica, Monaco
Parcels between 0 and 20 kg :
- At local contact points, Colissimo 48H deliveries :
4.95 € incl. VAT (4.69 excl. VAT)
Delivery within 2 business days at over 18,000 pickup points (post offices, Pickup Relay or Pickup Station lockers). Find a pick-up point in your area : https://www.laposte.fr/particulier/outils/trouver-un-point-de-retrait-ou-de-depot-colissimo
Parcels between 0 and 30 kg :
- Delivery at any given address, Colissimo 48H deliveries :
6.95 € incl. VAT (6.59 excl. VAT)
Delivery within 2 business days at any given address
Parcels over 30 kg :
- Pallet delivery service at any given address, by appointment :
8.95 € incl. VAT (8.48 excl. VAT)
Delivery within 3-4 business days at any given address
Upon request, parcel delivery possibility, without any additional cost, by contacting either team@lyophilise.com or +33 (02) 97 87 23 73
French Overseas Departments and Territories
Parcels between 0 and 30 kg :
- Delivery at any given address, Colissimo deliveries :
Goods delivered to Guadeloupe, Martinique, Reunion Island, French Guyana and French Polynesia, are exonerated from French VAT.
For Saint-Pierre and Miquelon, Wallis and Futuna, French Guyana, Saint-Martin, Saint-Barthélemy, Mayotte and New Caledonia, there is no VAT.
Shipping costs are calculated when requesting a quote (Excluding VAT, duty tax and customs fees are payable by the recipient of the goods)
Delivery within 5-10 business days at any given address (excluding customs delays)
Click on the quote button after validating your shopping cart :
If you'd like to pick up your online order at our store…
We will be pleased to welcome you to our store, in Lorient, Monday - Friday 9:30 a.m. to 12:30 p.m. & 1:30 p.m. to 5:30 p.m.! We are available at other times by appointment only. All orders are processed in the morning and are usually ready for pick-up by noon. Feel free to call us before your visit.
Until we meet, we hope you enjoy many exciting adventures and remain open to your comments.
Your team at Freeze Dried & Co
E-mail : team@lyophilise.com
Telephone : +33 (0)2 97 87 23 73